Love Letters

Eye Opticians in Barnt Green is an excellent experience for spectacle and contact lens wearers! Shafik and the team provide excellent care and advice and there is a fabulous range of eyewear to choose from. During lockdown, they also provided superb emergency help and care. If you need a local optician who can provide holistic advice, care and support then they are well worth a try.

Linda Greaves

We have been customers of EYE Opticians for some years. We have always been met courteously by Shafik and his team at their Barnt Green premises. We went today for our routine yearly eye test. As always, treated as valued customers. Can I mention the optometrist Sayyida, who tested my eyesight thoroughly. Any questions I asked, she replied in non-technical language so that I would understand the answers she gave. A huge credit to Eye Opticians. I would highly recommend this company without fear or favour.

Joyce and John Grant

Visual stress

I have been a patient of Eye Opticians for over five years and I can attest that they provide great customer service. Their staff are always warm and friendly and give great advice. The reason why I decided to write this review is because of the recent exceptional service that was extended to my daughter when I took her to get a visual stress test done. Mr Haji was very professional and explained the procedure to us thoroughly. He also offered sound advice with regard to my daughter’s diagnosis and willingly answered all our questions. What pleased me more was his empathy with regard to my financial circumstances at the time. My daughter required special glasses that were not within my budget and Mr Haji offered me an affordable payment plan. Also, thanks to his promptness, my daughter received her glasses well ahead of the stipulated time frame and in time for her first GCSE exam. Thanks to his detailed letter and recommendation, my daughter was able to be properly assessed by her school and, given her condition, was eligible for extra time during exams. I am very pleased with the experience and the great service they continue to provide, and highly recommend Eye Opticians if you require fast, reliable and professional service.

A parent

Visual stress

I am reading History at Cambridge University, and the high academic demands of my degree cause me to read a high amount, often eight to ten hours a day, three to four times a week. The specialist visual stress glasses have alleviated a great deal of the eye strain I feel when I read, and have made doing my work much more comfortable and smoother. I have to take fewer breaks, and I get less tired while I am reading. As a bonus, my college fund was able to cover the cost of the specialist lenses and the test, as well as some of the money for the frames.

Eve

Heidelberg Engineering have recently had the pleasure of working with Shafik Haji and his enthusiastic team. The transformation of the practice has been remarkable. They have demonstrated an outstanding ability to absorb the information conveyed in our training and translate this into offering outstanding patient care. The new clinical diagnostic room is an excellent facility and fulfils Shafik’s vision of providing services to the local community and potentially, through referrals, further afield.

Heidelberg Engineering

Dear Shafik, thanks a million for your care and attention with regard to my specs. Thank you for a great service and also for saving the unwanted specs for a good cause.

Colette Smith

Dear Jatinder, I must thank you for referring me to Professor Shah following your examination of my eyes recently. After further tests and scans, it is likely I will begin by having cataracts removed. Professor Shah is full of praise for you and Eye Opticians and I am sure I am receiving excellent care.

Jillian Pearson

I am writing to thank you for the excellent service which you offer to your customers. You have provided a personal and highly professional eye service to myself and my family for a number of years now. Yourself and your team deliver excellent eye care. We love your fabulous range of frames. Over the last few years, you have provided us with advice and support regarding a wide range of optical matters and we have experienced extremely high levels of customer satisfaction. You put in the extra effort to help your customers feel welcome, accepted and understood. I would strongly recommend the visual stress assessment to anyone who experiences difficulty reading or headaches when reading. Many thanks for your ongoing commitment to your customers and to your craft.

Helen Walker

Shafik has provided exceptional care to me and my family over the past few years. I have had visual difficulties over several decades which previous opticians and eye hospitals have been unable to help with. Eye Opticians were able to diagnose the difficulty and prescribe specialist lenses to rectify it. I have now enjoyed several years of trouble free sight. I am extremely grateful to them for their care, thoroughness and determination to solve the problem. Shafik is professional and approachable, always willing to take the time necessary to help. He is supported by a friendly and knowledgeable staff team.

Alistair

I would recommend Eye Opticians to anyone because they offer an exemplary service, a wide range of choice and they are perfectionists. From start to finish, the service has been nothing but friendly, helpful, courteous and unfailingly professional. I have absolute confidence in the technical aspects of the eye test itself. They have a large range of quality, up-to-date frames, with modern, state-of-the-art materials (even for the more “traditional” styles). In fitting, Shafik is a perfectionist, with an enthusiasm for his products that is infectious. He is confident in the design and quality of what he sells, and there is never a feeling of being pressurised into choosing or buying. I have now had two pairs of genuinely bespoke frames, fitted around me. Shafik has contacted designers personally and has had prototypes made up (without obligation). In tailoring terms, I have had three or four “fittings” for each. If he is not happy with any aspect, then he will say so. The result is a pair of specs tailored to and for me, and with the look of which I am very comfortable (in spite of the magnitude of my myopia). Shafik’s is a genuinely personal service. It is a pleasure to be a customer of EYE Opticians. I would recommend them to anyone.

Lee

Very nice optometrists. The eye test was rigorous and short, and they even helped me choose a suitable frame of glasses. I strongly recommend it.

Teodor

This is the best opticians I have been to. Very professional, friendly and very easy to talk to. They made me understand what tests they were doing. It did not feel like they were rushing me out of the door. Definitely better customer service than the high street chains. It is more expensive but DEFINITELY worth the money.

Fareedh

I do not normally write reviews, but am making an exception for EYE Opticians. My wife and I have been to the big chains in the past, and always been disappointed with the service and the so-so quality of product. It’s okay, but nothing to write home about. So we thought we would try an independent optician, and were very happy indeed. The service was excellent, the care and attention provided was second to none, and the quality of the products is exceptional. My wife ended up with some Saint Laurent glasses whilst I opted for Lindberg (plus some ic! berlin sunglasses). Not cheap by any stretch of the imagination, but you get what you pay for. We will be back in the future.

Drew

Recently I purchased a pair of Tart Arnel glasses with lenses. The service and advice I received was second to none, couldn’t be happier! And all this was over the phone or via messages, so I can imagine it’s even better in person. Thanks again, would definitely recommend and return in the future.

Richard

Best in class opticians. Professional and friendly service, meticulous attention to detail and superb choice of frames and lenses. Highly recommended.

Neil

Excellent service and a fantastic range of frames available! They stock some really unique styles. The staff were very knowledgeable and helpful, they took time to ensure that the frame and lens selection were the best for me. I love my new glasses and will definitely be returning for future check ups!

Sinead

Visual stress

I am a 51 year old woman who has worn glasses since the age of 3. In September 2019 I began experiencing migraines preceded by aura for the first time, so persistent that my GP referred me straight to hospital for a CT scan. The scan ruled out anything immediately sinister, but the neurologist could offer little more than medication with unpleasant side effects. My husband and I noticed that bright contrasting light, fast moving colour screens and black and white geometric patterns triggered the aura, and researching alternatives online we found EYE Opticians and Shafik’s specialism in visual stress. I phoned, half expecting a long wait, and was offered the chance to speak to Shafik there and then. He was extremely understanding, respectful and professional, and at no time tried to push any particular course of action. After a standard eye examination, Shafik ran through a questionnaire and evaluated my responses with coloured overlays on text. To say that I was amazed is an understatement. For the first time in so many years text stayed still on the page, and with a trial pair incorporating the colour I responded to best I could walk around without the ground coming up to meet me. Since I have been wearing my new glasses, two pairs plus two clip-on lenses, one coloured for visual relief and one Polaroid for glare, I have not had ANY migraines, and most of my almost daily headaches have disappeared. This is the first time in 30 years I have been so free of headaches. I feel like a new person, more productive, happier and several years younger. I wouldn’t hesitate to recommend EYE Opticians to anyone whose eyes are causing difficulties like mine.

Carrie Ballard